How to make an appointment

Telephone 01895 234373/01895 237411

You can telephone for an appointment from 8:00am to 6:30 pm.

The front desk and the surgery doors are open from 8:00am to 06:30pm.

Please let us know as early as possible if you are unable to keep your appointment.

We are fortunate to have a friendly and dedicated team who are available to help you. For your benefit the reception team work to strict protocols and guidelines. To ensure that we can assist you as speedily as possible, they may need to ask you further details.

Children under the age of 16 years should be accompanied by an adult.

Advance nurse practitioner 

In a number of cases it might be worth considering an appointment with an advance nurse practitioner , rather than a doctor. Advance nurse practitioners are qualified to deal with many conditions and you may be seen more quickly.

Online Booking

We now offer online appointment booking.  Please come to reception to obtain a log in for this service.

Minor Ailments Voucher System

Patients may attend named local chemists for minor ailments.  They should contact the surgery for a voucher number and further advice regarding this new service.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)