Contact Us

 

Address

The Oakland Medical Centre
32 Parkway
Uxbridge
UB10 9JX

Get directions (opens in Google Maps)

See our access information

See our opening hours

Phone

01895 234373 or 01895 237411

Contact us online

To contact us online please submit a PATCHs request or, if you do not have a PATCHs account, please telephone the surgery.

Send us a message via PATCHs

Update medical record

Change contact details

Apply for online or proxy access

Opening Hours

Important

We are closed on bank holidays. See our events and closures page to learn more.

Day Opening hours
Monday 8am to 6:30pm
Tuesday 8am to 6:30pm
Wednesday 8am to 6:30pm
Thursday 8am to 6:30pm
Friday 8am to 6:30pm
Saturday Closed
Sunday Closed

Out of Hours


Extended Access Hubs

Outside of these hours and at weekends responsibility for patient care is passed on to Practice Plus Group (Out-Of-Hours). Their Contact Number is: 0300 130 3018, however the door of the surgery is open all day from 8am to 6:30pm: Monday to Friday.

We hold the Extended Access service for West Drayton between 6.30pm and 8.30pm. We have a Nurse, a HCA and a GP here. These appointments can be booked via reception but are subject to availability.

Hillingdon Hospital - Please only attend A&E if you genuinely need emergency treatment. 01895 238 282

Urgent Care Centre based at Hillingdon Hospital is open 24 hours a day. This can be used when the surgery is closed for emergencies only. 01895 238 282.

Mount Vernon Hospital - A Minor Injuries Unit is open from 9am until 8pm every day. 01923 844 201


Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL


Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services


Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Get in touch


Register with the Surgery

We offer GP Access for new patients wishing to register.

See our registration page


Patient Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint


Practice Staff

Meet the surgery team

See our staff page


Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.


Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report

Find Us

Integrated Care Board

NHS North West London Integrated Care Board (ICB)
15 Marylebone Road
London
NW1 5JD
Telephone: 0203 350 4141
Email: nhsnwl.communications.nwl@nhs.net