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Prescriptions
Ordering a Repeat Prescription
To request a repeat prescription, please follow the guidelines and choose the right option for you.
Please allow 72 hours (Three working days), excluding bank holidays, for your prescription request to be processed.
We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Use the NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your Prescription record at the Practice.
Use Online Services
The simplest and quickest way to order your repeat medication is by using our online service - Patient Access which links directly to your prescription record at the Surgery.
- You will need to log onto Patient Access.
- If you do not have an account you will be prompted to create a log-in.
- After creating a log-in you will be able to order your repeat medication directly from your medication listed on our clinical computer system.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
In Person
You can order in person by returning the right-hand half of a previous prescription for the required medications.
Alternatively, you can submit a handwritten request. You may also write out an order for someone else, providing you include the patient’s name and date of birth and requested medication.
A minimum of 3 working days (72 hours) is needed for processing your request. If you would like your prescription posted to you, please enclose a stamped addressed envelope.
Once approved your prescription will be sent electronically to the local chemists.
If you wish to nominate one of these chemists, please indicate your preference on the request slip and you will be able to collect your medicines from that chemist after 72 hours.
Some local chemists may be able to deliver your prescription if you are housebound.
By Post
Repeat prescriptions authorised by your doctor may be obtained by completing the tear-off slip on the right-hand side of your prescription.
You can send your prescription slip by post. A minimum of 3 working days (72 Hours) is needed for processing your request.
If you would like us to post your medication back to you, we ask that you include a stamped addressed envelope.
Once approved your prescription will be sent electronically to the local chemists.
If you wish to nominate one of these chemists, please indicate your preference on the request slip and you will be able to collect your medicines from that chemist after 72 hours.
Some local chemists may be able to deliver your prescription if you are housebound.
Questions About Your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Further Information
Electronic Prescription Service
The Electronic Prescription Service (EPS) sends electronic prescriptions from GP surgeries to pharmacies. Eventually EPS will remove the need for most paper prescriptions.
Repeat Dispensing
If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist. This means you won't have to visit the surgery every time you need more medicines.